[blckvec]

installed the OB client and every time i try to launch it gives me the error "ffxivboot.exe has encountered a problem and needs to close" .. no error code that i'm aware of. anyone have any idea whats causing this ? I'm on Windows XP pro SP3

[NBushninja]

The same thing happens to me when I try to boot it and i'm running windows server 2008 r2

[Orthinos]

I am encountering the same problem, running Win7 Home Premium, Intel Quad Core Q8300 @ 2.50 GHZ, 8 GB RAM and an onboard intel graphics. Troubleshoot says its a compatibility error, but running it as admin and/or with all the different compatibility options it still closes upon opening. I've updated DirectX, all my drivers are up to date. I can't for the life of me figure out why it wont even run.

[Jackel]

Hello everyone,



I'm sorry to report that none of us have been able to diagnose just what is the issue causing this. Numerous people, including close friends have gotten this error. Doesn't seem to stem from any one issue, and many speculate it's due to some on board GPU's not being marked properly in the vendor files that the benchmark/client quickly reads when trying to load.

This is all just pure speculation, but at this time we can't offer much. I've been knocking heads with this issue for people since alpha.

[iamjash]

Jackel, on 31 August 2010 - 07:06 PM, said:

<br />Hello everyone,<br /><br /><br /><br />I'm sorry to report that none of us have been able to diagnose just what is the issue causing this. Numerous people, including close friends have gotten this error. Doesn't seem to stem from any one issue, and many speculate it's due to some on board GPU's not being marked properly in the vendor files that the benchmark/client quickly reads when trying to load.<br /><br />This is all just pure speculation, but at this time we can't offer much. I've been knocking heads with this issue for people since alpha.<br />

<br /><br /><br />

every one i know who had the problem had a stand alone video card not onboard if that helps any

[xpyrofuryx]

I too have this problem. It works on my other systems though. The only big difference is my GPU. The one it doesnt work on is my laptop that even tho it has a dedicated card, it only uses it when it needs to, otherwise it uses its integrated card. Because of this unique GPU configuration I'm assuming that is whats causing the problem. This backs up the theory of the GPU being the problem. This should be a problem that is easily fixed and seems to be running rampant so maybe they will actually fix it.

[veganinfurs]

I hope it gets fixed to :(
I'm also having this problem.

[Jackel]

veganinfurs, on 01 September 2010 - 01:57 PM, said:

I hope it gets fixed to :(
I'm also having this problem.

Can you please provide some data? Operating System? CPU / GPU.

[Benthon]

Jackel, on 01 September 2010 - 01:58 PM, said:

Can you please provide some data? Operating System? CPU / GPU.

I'm having this problem as well on my laptop.

Windows 7 Home Edition
Radeon Mobility HD 4330
Core i3-350m
4GB Ram.

On my desktop
Windows 7
6GB Ram
i7 970
GTX 480

opens/closes just fine.

[veganinfurs]

I'm a total computer noob, so I don't really know what a CPU/GPU is, but does this help?


System:
Microsoft Windows XP
Media Center Edition
Version 2002
Service Pack 3

AMD Athlon Processor
3500+
2.20 GHz, 1.43 GB of RAM

[Jackel]

veganinfurs, on 01 September 2010 - 02:42 PM, said:

I'm a total computer noob, so I don't really know what a CPU/GPU is, but does this help?


System:
Microsoft Windows XP
Media Center Edition
Version 2002
Service Pack 3

AMD Athlon Processor
3500+
2.20 GHz, 1.43 GB of RAM

CPU and GPU are the processor and the Graphics card. You've got your CPU listed there, any chance on the GPU? Possibly something from ATI or nVidia ?

[archain07]

veganinfurs, on 01 September 2010 - 02:42 PM, said:

I'm a total computer noob, so I don't really know what a CPU/GPU is, but does this help?


System:
Microsoft Windows XP
Media Center Edition
Version 2002
Service Pack 3

AMD Athlon Processor
3500+
2.20 GHz, 1.43 GB of RAM

upgrade your RAM as soon as you can!

[Jackel]

archain07, on 01 September 2010 - 02:45 PM, said:

upgrade your RAM as soon as you can!

Lets keep this on top in regards to the error, not about PC upgrades :)

[veganinfurs]

ATI Radeon Xpress 200 series.
I know I'm supposed to update it or something but that catalyst program confuses the heck out of me ^^;

[s3nt1nal]

I got the installer and everything installed fine, but like so many others, I get the DoS window open up and the FFXIVBoot.exe error. I am guessing it could be down to how old my machine now is, but I have seen lesser specs report it to be working, so I really have no clue.
Also, I haven't seen any minimum specs for this game as I do not always get a whole lot of chance to sit down and look, so I have no idea if my machine is even capable. I am guessing I will receive several comments here to verify though lol.

Windows XP Service Pack 3
AMD Athlon FX-57
2x nVidia 7800 GTX

If anything else is required, let me know.

[DreamWalkerguy]

same problem here

Win 7 Ultimate 64 bit
AMD Athlon X2 7850
4 gigs of RAM
ATI Radeon X850XT Catalyst 10.2 driver

[Jackel]

DreamWalkerguy, on 01 September 2010 - 04:35 PM, said:

same problem here

Win 7 Ultimate 64 bit
AMD Athlon X2 7850
4 gigs of RAM
ATI Radeon X850XT Catalyst 10.2 driver

Are you able to test it out using the newest Catalyst drivers? There was something in there about XIV's Crossfire setup, not sure if they included anything else in the update.

[DreamWalkerguy]

Jackel, on 01 September 2010 - 04:37 PM, said:

Are you able to rest it out using the newest Catalyst drivers? There was something in there about XIV's Crossfire setup, not sure if they included anything else in the update.

10.2 is the newest i can use

[Jackel]

DreamWalkerguy, on 01 September 2010 - 05:13 PM, said:

10.2 is the newest i can use

10.8 won't work?Here's some links if you care to try manually. I have very little ATI experience so I'm not sure if there are GPU restrictions.

[DreamWalkerguy]

Jackel, on 01 September 2010 - 05:17 PM, said:

10.8 won't work?Here's some links if you care to try manually. I have very little ATI experience so I'm not sure if there are GPU restrictions.

my cad has been put into their legacy area, so no new drivers will work for it